Why is Germany in Europe?

For many of us reference librarians, one of the greatest rewards we get from what we do is the immediate and direct feedback that we receive from our users. Because we help people, we are on the receiving end of their gratitude when we are able to give them what they want. We get a strong feeling of achievement and pride in being able to meet user needs and we get satisfaction from the “feel good” nature of reference service. As reference librarians, we may have to put up with inadequate staffing, insufficient resources, mechanical failures, and evening and weekend shifts, but the feedback that we get from our users often makes up for those annoyances.